ITIL® 4 Strategist: Direct, Plan, and Improve Course

Last Updated: 09 06 2025

The ITIL® 4 Strategist: Direct, Plan, and Improve training course gives IT leaders the tools they need to create a measurable positive impact through service improvements by aligning strategy with operations.  You'll discover the core Direct, Plan, and Improve (DPI) principles to be found in the ITIL Service Value System (SVS). You'll also learn how to practise governance, strategic planning, value stream mapping, and performance analytics!  

In particular, you will also learn about frameworks around organisational change management, leadership, and continual improvement frameworks, which are critical for successful digital transformation. The course directs your mindset and knowledge on agility, collaboration, and business value for your services. This training course should be considered by anybody who is going to have a role in creating IT strategy and is responsible for overseeing IT services portfolios.  

It will help to drive higher impact in that role, while gaining insights you can apply, backed by expert instruction. Your educational journey will continue with SSDN Technologies, The Best IT Training Company. 

Learning Options for You

  • Live Training (Duration : 24 Hours)
  • Per Participant

Fee: On Request

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