Understanding Cisco Collaboration Foundations (CLFNDU) Course Overview

Last Updated: 27 09 2025

Understanding the Cisco Cooperation Foundation (CLFNDU) course is designed to provide professionals with the essential knowledge and hands-on skills necessary to effectively for managing and supporting Cisco's cooperation solutions. Ideal for IT beginners and support employees who stepped into the world of integrated communication, this comprehensive training provides a strong foundation in Cisco cooperation technologies.  

Throughout this comprehensive 40-hour instructor-led course, participants will explore the main functionalities of the Cisco Unified Communications Manager (CUCM), which will focus on the setup of the initial system parameters, users and device management and configuring media resources. This course introduces important concepts such as SIP Protocol Essentials, Dial Plans, and PSTN (Public Switched Telephone Network) connectivity, which are important for uninterrupted voice and video communication.  

Additionally, learners will acquire practical, hands-on experience with class-off-service features to effectively manage call routing permissions. The course also cover Troubleshooting techniques and best practices to maintain the optimal performance of Cisco communication infrastructure.  

By the end of the course, participants will be well equipped to perform routine administration, troubleshoot basic system issues and support Cisco integrated communication systems in real -world landscapes. This course marks a significant step for anyone aiming to pursue a career in Cisco collaboration and integrated communication technologies, with SSDN Technology, The best IT training company. 

 

 

 

 

 

 

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Learning Options for You

  • Live Training (Duration : 40 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

  • Basic understanding of networking concepts (LAN, WAN, IP addressing)
  • Familiarity with Cisco networking fundamentals (helpful but not mandatory)
  • General knowledge of IT or telecommunications concepts

Learning Objectives

The CLFNDU (Understanding Cisco Collaboration Foundations) course provides an introduction to the key components and concepts of Cisco Collaboration solutions. Learners explore collaboration architecture, endpoint configuration, call control models, messaging, conferencing, and collaboration applications. The course also covers the role of Cisco Unified Communications Manager, licensing models, and the integration of collaboration endpoints. Through a structured learning path, participants develop a solid foundation in Cisco Collaboration that prepares them for more advanced implementation and troubleshooting courses. This is ideal for those starting their journey in enterprise collaboration solutions.

Target Audience

  • Network engineers starting with Cisco Collaboration solutions
  • Collaboration administrators and support staff
  • System engineers and technicians seeking entry-level Cisco Collaboration skills
  • Learners preparing for advanced Cisco Collaboration courses

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