Understanding Cisco Collaboration Foundations (CLFNDU) Course Overview

Last Updated: 02 07 2025

Understanding the Cisco Cooperation Foundation (CLFNDU) course is designed to provide professionals with the essential knowledge and hands-on skills necessary to effectively for managing and supporting Cisco's cooperation solutions. Ideal for IT beginners and support employees who stepped into the world of integrated communication, this comprehensive training provides a strong foundation in Cisco cooperation technologies.  

Throughout this comprehensive 40-hour instructor-led course, participants will explore the main functionalities of the Cisco Unified Communications Manager (CUCM), which will focus on the setup of the initial system parameters, users and device management and configuring media resources. This course introduces important concepts such as SIP Protocol Essentials, Dial Plans, and PSTN (Public Switched Telephone Network) connectivity, which are important for uninterrupted voice and video communication.  

Additionally, learners will acquire practical, hands-on experience with class-off-service features to effectively manage call routing permissions. The course also cover Troubleshooting techniques and best practices to maintain the optimal performance of Cisco communication infrastructure.  

By the end of the course, participants will be well equipped to perform routine administration, troubleshoot basic system issues and support Cisco integrated communication systems in real -world landscapes. This course marks a significant step for anyone aiming to pursue a career in Cisco collaboration and integrated communication technologies, with SSDN Technology, The best IT training company. 

 

 

 

 

 

 

Download Content
bannerImg

Learning Options for You

  • Live Training (Duration : 32 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

Attendees should meet the following prerequisites: Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Learning Objectives

After completing this course, you should be able to:

  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • escribe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

Target Audience

This course is designed for individuals looking to administer and support a simple single-site Cisco Unified Communications solution.

*Excluding VAT and GST

Register Your Interest

captcha
Students Reviews

Students Say About Our Courses

underline
testimonialImg