Critical Thinking & Problem Solving Course

Last Updated: 04 04 2025

Critical Thinking & Problem-Solving course enhances analytical thinking, develops decisions and solutions, and encourages creative problem-solving. The critical thinking and problem-solving course apply to life and work situations where learners need to develop their skills to address problems instead of haphazardly approaching solutions. 

Moreover, this Critical Thinking & Problem-Solving training encompasses various theoretical materials and practical application to assess different problem-solving techniques within the realms of need. 

The Critical Thinking & Problem-Solving course classes encompasses theoretical and practical application of various problem-solving techniques. You'll learn to value critical assessment of information and subsequently, how to break down problems into smaller issues to evolve a feasible, innovative solution. 

You will learn how creativity can be applied not just in assessment, but to generating meaningful solutions instead of band-aided techniques. By the end of the course, learners will be equipped with the tools to approach challenges with confidence, develop stronger analytical skills, and apply problem-solving strategies in real-world situations. 

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Learning Options for You

  • Live Training (Duration : 32 Hours)
  • Per Participant

Fee: OnRequest

09:00 - 13:00 (IST)

(4 Hours/Day)

09:00 - 17:00 (IST)

(8 Hours/Day)

Course Prerequisites

You'll learn to analyze information, identify assumptions, evaluate arguments, and generate creative solutions. This training develops your ability to approach problems logically, make informed decisions, and implement effective strategies through structured thinking and practical exercises.

Learning Objectives

Getting Started

  • Icebreaker
  • The Parking Lot
  • Workshop Objectives

Understanding Critical Thinking

  • What is Critical Thinking?
  • Characteristics of a Critical Thinker
  • Lateral and critical thinking
  • Why businesses need critical thinkers today

Personal Thinking Styles

  • Analyzing personal preferences
  • Dominance drives behavior
  • Identifying your own natural brain dominance

Assessing your preferred approach to thinking

  • Enhancing whole brain thinking
  • Leveraging left- and right-brain dominance
  • Recognizing strengths and opportunities

Identifying thinking preferences

  • Recognizing others' preferred thinking styles
  • Adapting to others' thinking styles
  • Flexing to opposing styles

Chunking: Connecting the dots

  • Big Chunk & Small Chunk thinking
  • Connecting the dots – users, customers, business
  • Understanding Triggers & Symptoms
  • Working on root causes and sources
  • Creating a rational and outcome-centered approach

The Critical Thinking Process

  • Critical Thinking Model
  • Building Focus on root causes & sources
  • Working towards eliminating symptoms (causes) and enhancing benefits (sources)
  • Identifying the Arguments
  • Clarifying the Issues and Arguments
  • Establishing Context
  • Checking Credibility and Consistency
  • Evaluating Arguments

Decision Making & Strategic Problem-Solving Tools

  • Understanding stakeholder Needs & Wants

Understanding Explicit & Implicit statements & actions

  • Focusing on desired and agreeable outcomes
  • Building an outcome centered approach
  • Six Thinking Hats: Looking at a Decision from All Points of View
  • How to Use the Tool: Six Thinking Hats
  • SWOT Analysis
  • SOAR Analysis: Appreciative Inquiry

Skill sets of a Critical Thinker

  • Questioning Skills
  • Asking Questions – 5W & 1H
  • Introspect & retrospect
  • Powerful questions & Probing

Active Listening Skills

  • Understanding Explicit & Implicit needs, statements and actions
  • Responding to what is being unsaid
  • Applying the toolkit

Communicating with stakeholders

  • Understanding needs, wants and unsaid statements
  • Channelizing thoughts & writing them down
  • Speaking of Big & Small chunk orientation
  • Building a communication plan

Creating Explanations & Handling Assumptions

  • Defining Explanations
  • Steps to Building an Explanation
  • Understanding assumptions
  • When are assumptions useful
  • Critically evaluate assumptions

Putting It All Together

  • Presenting solution/approach with impact
  • Continual learning & refinement
  • Building a Personal Action plan Wrap up

Target Audience

  • Professionals in any field facing complex problems. 
  • Managers and team leaders requiring strong analytical skills. 
  • Individuals seeking to improve their decision-making abilities. 
  • Students and recent graduates entering the workforce. 
  • Anyone interested in developing their cognitive abilities.
     

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