Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course Overview

Last Updated: 12 06 2025

The Implementation Cisco Advanced Call Control and Mobility Services (CLACCM) course is designed for IT and networking professionals Seeking to master advanced call control features and mobility solutions within the Cisco Unified Communication environment. This course dives deeply into essential topics such as global call routing, global dial plan replication, SIP URI call routing, Cisco Unified Mobility, and Cisco Extension Mobility. You will also gain hands-on experience with major gateway technologies like call admission control, time-of-day routing, call coverage strategies, Cisco Unified Communications Manager Express, and SRST. 

The course goes beyond principles, signalling, and media protocols, offering practical knowledge on the deployment of Cisco Unified Border Element (CUBE), and how to apply a reliable communication solution for both on-premises and remote workforces. This is an ideal option for professionals aiming to succeed in the 300-815 CLACCM v1.2 exam, Cisco Collaboration Specialist - Collaboration Call Control, and an important step towards achieving the Mobility Implementation certification. This certification is also recognized as a concentration exam for the CCNP Collaboration credential.  

If you want to sharpen your skills with industry-relevant, specialist-level instructions, SSDN Technologies is recognized as the best training company. This course is delivered by experienced trainers and includes interactive, real-world labs to help you ensure job readiness and certification. 

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Learning Options for You

  • Live Training (Duration : 40 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

Attendees should meet the following prerequsites:

  • Internet web browser usability knowledge and general computer usage
  • Basic understanding of networking technologies
  • Basic understanding of voice and video

Learning Objectives

After completing this course you should be able to:

  • Analyze and troubleshoot SIP and media protocol
  • Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
  • Describe call recording options in Cisco Unified Communications Manager
  • Describe how to implement call coverage in Cisco Unified Communications Manager
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
  • Describe how to implement Cisco Unified Communications Manager Express for SIP phones
  • Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
  • Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
  • Describe how to implement CAC and AAR in Cisco Unified Communications Manager
  • Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
  • Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
  • Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
  • Configure and troubleshoot Cisco Unified Border Element

Target Audience

Collaboration engineers involved in the design, implementation and troubleshooting of Cisco collaboration advanced call control solutions and mobility services.

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