ITIL® 4 Foundation Course

Last Updated: 09 06 2025

The ITIL® 4 Foundation course introduces learners to the modern landscape of IT service management with a focus on the fundamental concepts, ideas, and practices, as well as the Service Value System (SVS).  

This course at the entry level will empower the learner to co-create value because of service relationships, lean-focused principles, and ongoing improvement. You will know how to apply the guiding principles, the four dimensions of service management, as well as some of the key practices of change control, incident management, and problem management.  

This course supports the needs of IT professionals looking to solidify the foundational competencies of service delivery in grassroots strategic organisations in today's tech ecosystem, which thrives on an agile, digital-first intention to deliver services.  

This course will lead through interactive directions and real-world scenarios that prepare you to manage those IT services in a fast-paced, dynamic organisation. Enhance your ITSM career with SSDN Technologies, the Best IT Training Company with industry-recognised certifications. 

Learning Options for You

  • Live Training (Duration : 16 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

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